Privacy policy of LSS Lärmschutz AG

Version of 07.11.2023

In this privacy policy, we, LSS Lärmschutz AG (hereinafter referred to as LSS), explain how we collect and otherwise process personal data. This is not an exhaustive description; other privacy policies [or general terms and conditions, conditions of participation and similar documents] may govern specific matters. Personal data means any information relating to an identified or identifiable person.

If you provide us with personal data of other persons (e.g. family members, data of work colleagues), please ensure that these persons are aware of this privacy policy and only share their personal data with us if you are permitted to do so and if this personal data is correct.

This privacy policy is designed to meet the requirements of the EU General Data Protection Regulation («DSGVO»), the Swiss Data Protection Act («DSG») and the revised Swiss Data Protection Act («revDSG»). However, whether and to what extent these laws apply depends on the individual case.

1.           Responsible person / data protection officer / representative

Responsible for the data processing described here is the operator of the website Bildkreation Petersen, Jens Petersen, Schulhausstrasse 31, 4573 Lohn-Ammannsegg. He acts on behalf of Reto Schluep and Renate Reichmann, LSS Lärmschutz AG, Niklaus Wengistrasse 42, 2540 Grenchen. If you have any data protection concerns, you can send them to the following contact address.

Reto Schluep and Renate Reichmann, LSS Lärmschutz AG, Niklaus Wengistrasse 42, 2540 Grenchen or Bildkreation-Petersen, Jens Petersen, Schulhausstrasse 31, 4573 Lohn-Ammannsegg, Telefon 078 770 04 05, www.bildkreation.ch

2.           Collection and processing of personal data

We primarily process personal data that we receive from our customers and other business partners in the course of our business relationship with them and other persons involved, or that we collect from users when operating our websites, apps and other applications.

To the extent permitted, we also obtain certain data from publicly available sources (e.g. debt collection registers, land registers, commercial registers, the press, the Internet) or receive such data from other companies within the LSSfrom authorities and other third parties (such as [credit agencies,] [address brokers]). In addition to the data you provide us directly, the categories of personal data we receive about you from third parties include, in particular, information from public registers, information we obtain in connection with official and legal proceedings, information in connection with your professional functions and activities (so that we can, for example, conclude and process transactions with your employer with your help), Information about you in correspondence and meetings with third parties, credit reports (if we do business with you personally), information about you provided to us by people in your circle (family, advisors, legal representatives, etc.) so that we can conclude or execute contracts with you or involving you (e.g. references, your address for deliveries, powers of attorney, information on compliance with legal requirements such as anti-money laundering and export restrictions, information from banks, insurance companies, distribution and other contractual partners of ours regarding your use of or provision of services (e.g. payments made, purchases made)), information about you from the media and the internet (where appropriate in specific cases, e.g. in the context of a job application, press review, marketing/sales, etc.), your addresses and, if applicable, interests and other socio-demographic data (for marketing purposes), data in connection with the use of the website (e.g. IP address, MAC address of your smartphone or computer, information about your device and settings, cookies, date and time of your visit, pages and content accessed, functions used, referring website, location information).

3.           Purposes of data processing and legal bases

We use the personal data we collect primarily to conclude and execute our contracts with our customers and business partners, in particular in connection with the storage of their data provided in the contact form. with our customers and the purchase of products and services from our suppliers and subcontractors, as well as to comply with our legal obligations at home and abroad. If you work for such a customer or business partner, you may of course also be affected by this in your capacity as an employee.

In addition, we process personal data relating to you and other individuals, to the extent permitted and where we deem it appropriate, for the following purposes in which we (and occasionally third parties) have a legitimate interest:

• Offering and further developing our products, services, websites, apps and other platforms on which we are present;
• Communication with third parties and processing of their enquiries (e.g. job applications, media enquiries);
• Review and optimisation of procedures for needs analysis for the purpose of direct customer contact and collection of personal data from publicly accessible sources for the purpose of customer acquisition;
• Advertising and marketing (including the organisation of events), provided that you have not objected to the use of your data (if we send you advertising as an existing customer, you can object to this at any time, and we will then place you on a blacklist to prevent further advertising mailings);
• Market and opinion research, media monitoring;
• Assertion of legal claims and defence in connection with legal disputes and administrative proceedings;
• Prevention and investigation of criminal offences and other misconduct (e.g. conducting internal investigations, data analysis for fraud prevention);
• Ensuring the smooth operation of our business, in particular our IT systems, websites, apps and other platforms;
• Video surveillance to enforce house rules and other measures for IT, building and facility security and the protection of our employees and other persons and assets belonging to us or entrusted to us (such as access controls, visitor lists, network and email scanners, telephone recordings);
• Purchase and sale of business units, companies or parts of companies and other corporate transactions and the associated transfer of personal data, as well as measures for business management and, to the extent necessary, compliance with legal and regulatory obligations and internal regulations of LSS.

If you have given us your consent to process your personal data for specific purposes (e.g. when registering to receive newsletters or conducting a background check), we will process your personal data within the scope of and based on this consent, unless we have another legal basis and require one. Consent that has been given can be revoked at any time, but this has no effect on data processing that has already taken place.

4.           Cookies / tracking and other technologies related to the use of our website

We typically use cookies «Cookies» and similar technologies on our websites to identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you are using when you visit our website [or install our app]. When you visit this website again, we can recognise you even if we do not know who you are. In addition to cookies that are only used during a session and deleted after your visit to the website (‘session cookies’), cookies can also be used to store user settings and other information for a specific period of time (e.g. two years) (‘permanent cookies’). However, you can set your browser to reject cookies, store them only for a single session, or delete them prematurely. Most browsers are preset to accept cookies. We use permanent cookies [so that you can save user settings (e.g. language, autologin), ] [so that we can better understand how you use our offers and content], [and] [so that we can show you offers and advertising tailored to you (which may also happen on websites of other companies; however, they will not learn from us who you are, if we even know that ourselves, because they only see that the same user who was on a specific page on our website is also on their website)]. [Some of the cookies are set by us, some by contractual partners with whom we collaborate.] If you block cookies, certain functions (such as language selection, shopping basket, ordering processes) may no longer work.

By using our website and agreeing to receive Newsletters and other marketing emails, you agree to the use of these techniques. If you do not want this, you must adjust your browser or email programme settings accordingly, unless this can be adjusted via the settings.

Word Press

WordPress, as a content management system, offers the option to write comments under blog posts and similar content. The cookie stores the name, email address and website of a commenter so that they can be displayed again if the commenter wishes to write another comment on this website.

Google Analytics

We use Google Analytics or similar services on our websites. This is a service provided by third parties who may be located in any country in the world (in the case of Google Analytics, it is Google Ireland (based in Ireland), which relies on Google LLC (based in the USA) as its processor (both «Google»), www.google.com), which we use to measure and evaluate the use of the website (not personal data). Permanent cookies set by the service provider are also used for this purpose. We have configured the service so that the IP addresses of visitors from Google in Europe are shortened before being forwarded to the USA and cannot therefore be traced. We have disabled the ‘data sharing’ and ‘signals’ settings. Although we can assume that the information we share with Google is not personal data for Google, it is possible that Google may use this data for its own purposes to draw conclusions about the identity of visitors, create personal profiles and link this data to the Google accounts of these individuals. If you have registered with the service provider yourself, the service provider also knows you. The processing of your personal data by the service provider is then the responsibility of the service provider in accordance with its data protection regulations. The service provider only informs us how our respective website is used (no information about you personally). Datenschutzerklärung – Datenschutzerklärung & Nutzungsbedingungen – Google

Google Fonts « Google Ireland Limited »

Google Fonts is a service that downloads fonts that are not installed on the user's client device and embeds them in the website. No cookies are set on the user's client device in the technical sense, but technical and personal data such as the IP address are transferred from the client to the service provider's server to enable the use of the service. https://policies.google.com/privacy

Google Maps

Google Maps is used to display the company's location and to create an interactive map. This should allow the customer to easily find the location. Datenschutzerklärung – Datenschutzerklärung & Nutzungsbedingungen – Google

Real Cookie Banner

We use the Consent Tool to manage the cookies and similar technologies (Tracking-Pixel, Web-Beacons etc.) and related consents, we use the consent tool «Real Cookie Banner» ein. Details zur Funktionsweise von «Real Cookie Banner» finden Sie unter <a href="/en/»https://devowl.io/de/rcb/datenverarbeitung/»/" rel="»noreferrer»" target="»_blank»">https://devowl.io/rcb/data-processing/</a>.Real Cookie Banner: GDPR (DSGVO) & ePrivacy Cookie Consent – WordPress-Plugin | WordPress.org Deutsch

The legal basis for the processing of personal data in this context is Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide personal data. If you do not provide personal data, we cannot manage your consents.

Elementor

Elementor is a software used to create the layout of this website. Cookies are used to store the number of page views and active sessions of the user. The data collected is not used for analysis purposes, but only to ensure that, for example, hidden elements are not displayed again when there are multiple active sessions. Detailed information can be found at the following link: Kannst du Elementor DSGVO-konform verwenden? (devowl.io)

Social networks

We also use plug-ins from social networks such as Facebook, Twitter, Youtube, Pinterest or Instagram. This is always clearly indicated (typically by corresponding symbols). We have configured these elements so that they are disabled by default. If you enable them (by clicking on them), the operators of the respective social networks can register that you are on our website and where, and can use this information for their own purposes. The processing of your personal data is then the responsibility of this operator in accordance with their data protection regulations. We do not receive any information about you from them.

5.           Data transfer and data transmission abroad

Within the scope of our business activities and the purposes set out in section 3, we also disclose data to third parties, where permitted and where we deem it appropriate, either because they process it on our behalf or because they wish to use it for their own purposes. This applies in particular to the following entities:

• Our service providers (within the LSS as well as external parties, such as banks and insurance companies), including order processors (such as IT providers);
• Dealers, suppliers, subcontractors and other business partners;
• Customers;
• domestic and foreign authorities, official bodies or courts;
• Media;
• The general public, including visitors to websites and social media;
• Competitors, industry organisations, associations, organisations and other committees;
• Purchasers or parties interested in purchasing business divisions, companies or other parts of LSS;
• other parties in potential or actual legal proceedings;
• Other companies of the LSS;

These recipients are partly based in home, but may be located anywhere in the world. In particular, you should expect your data to be transferred to all countries in which LSS is represented by group companies, branches or other offices (currently no external locations) as well as to other countries in Europe and the USA where the service providers we use are located (e.g. [Microsoft], [SAP], [Amazon], [Salesforce.com]).

If a recipient is located in a country without adequate legal data protection, we contractually oblige the recipient to comply with the applicable data protection regulations (for this purpose, we use the revised standard contractual clauses of the European Commission, which are available here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj? ), unless they are already subject to a legally recognised set of rules to ensure data protection and we cannot rely on an exemption provision. An exception may apply in particular in the case of legal proceedings abroad, but also in cases of overriding public interest or if the performance of a contract requires such disclosure, if you have consented to it or if it concerns data that you have made generally accessible and to the processing of which you have not objected.

6.           Duration of storage of personal data

We process and store your personal data for as long as is necessary to fulfill our contractual and legal obligations or otherwise for the purposes pursued with the processing, i.e., for example, for the duration of the entire business relationship from the initiation, execution, to the termination of a contract, as well as beyond that in accordance with the statutory retention and documentation obligations. It is possible that personal data may be retained for the period during which claims can be asserted against our company and insofar as we are otherwise legally obliged to do so or legitimate business interests require this (e.g. for evidence and documentation purposes). As soon as your personal data is no longer required for the above-mentioned purposes, it will be deleted or anonymized as a matter of principle and as far as possible. For operational data (e.g., system logs), shorter retention periods of twelve months or less generally apply.

7.           Data security

We take appropriate technical and organizational security measures to protect your personal data from unauthorized access and misuse, such as IT and network security solutions, access controls and restrictions, encryption of data carriers and transmissions, pseudonymization, and controls.

8.           Obligation to provide personal data

As part of our business relationship, you must provide the personal data necessary for establishing and conducting a business relationship and fulfilling the associated contractual obligations (you are not generally legally obliged to provide us with data). Without this data, we will generally not be able to conclude or execute a contract with you (or the entity or person you represent). The website cannot be used either if certain information required to secure data traffic (such as your IP address) is not disclosed.

9.           Profiling [and automated decision-making]

We process your personal data partly automatically with the aim of evaluating certain personal aspects (profiling). We use profiling in particular to provide you with targeted information and advice about products. In doing so, we use evaluation tools that enable us to communicate and advertise in line with your needs, including market and opinion research.

10.        Rights of the person concerned

Within the scope of the data protection law applicable to you and to the extent provided for therein (such as in the case of the GDPR), you have the right to information, correction, deletion, the right to restrict data processing, and otherwise the to object to our data processing, in particular that for direct marketing purposes, profiling for direct advertising, and other legitimate interests in processing as well as to the disclosure of certain personal data for the purpose of transfer to another location (so-called data portability). Please note, however, that we reserve the right to assert the restrictions provided for by law, for example if we are obliged to store or process certain data, have an overriding interest in doing so (insofar as we are entitled to invoke this) or need it to assert claims. If you incur any costs, we will inform you in advance. We have already informed you about the possibility of revoking your consent in section 3. Please note that exercising these rights may conflict with contractual agreements and may have consequences such as premature termination of the contract or cost implications. In this case, we will inform you in advance if this is not already regulated in the contract.

The exercise of such rights generally requires that you clearly prove your identity (e.g., by providing a copy of your ID card if your identity is otherwise unclear or cannot be verified). To assert your rights, you can contact us at the address specified in section 1.

Every data subject also has the right to enforce their claims in court or to lodge a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).

11.        Changes

We may amend this privacy policy at any time without prior notice. The current version published on our website applies. If the privacy policy is part of an agreement with you, we will inform you of any changes by email or other appropriate means in the event of an update.

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